Socialtext's enterprise collaboration platform allows employees to share expertise, speed workflows and get their jobs done faster by applying Web 2.0 technologies.
Engineers Gone Wild!
After several years of practicing Self-Design, Socialtext hired me to completely overhaul the core functions of the site, which included onboarding, connecting with co-workers (through enterprise social networking), and creating and finding content (through wiki page creation and micro-blogging).
Socialtext operates on a Lean UX model. We presented our ideas early on to customers, giving them prototypes in Axure, high fidelity mockups, or HTML depending on complexity. We were fortunate enough to have been able to leverage our software to gather customer feedback. Follow up studies were made on most product enhancements and from there, we continued to iterate. Having a great team of developers in the same office allowed for simpler prototypes and lighter documentation which resulted in faster development cycles.
My work here was so well received that they applied our style guide and many of our UX improvements to the parent company, Peoplefluent.
Our mobile solution was built on the Kendo framework so that we could easily port our iOS design to Android and Windows.
Having the developers in the same room is key. This process often allowed for simpler prototypes and lighter documentation which resulted in faster development cycles.